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May 04, 2023

BISSELL Expands Recall of Cordless Multi

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

About 2,000 (About 56,000 BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 were previously recalled in January 2023)

Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.

This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

None reported

BISSELL Homecare Inc., of Grand Rapids, Michigan

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

Under severe weather conditions, such as hurricanes, the adhesive bond holding the doorglass inserts can become separated from the door causing a risk of injury and property damage from windborne debris.

The power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing fire and burn hazards. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard.

The head of the sledgehammers can loosen prematurely and detach unexpectedly during use, posing an impact injury hazard to the user.

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.

The heaters have a miswiring due to a manufacturing error which can cause the tower heater to overheat, posing a fire hazard.

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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